By registering for the Services and providing contact details, User agrees that TaxVerge may contact User about the account and the Services using the mobile number, email address, and other details User provides. This includes account-related messages on WhatsApp and SMS (for example registration and login confirmation, one-time passwords, ticket or support updates, and other service notices).
User also agrees that TaxVerge may send promotional and marketing communications by telephone calls and email. These may include product updates, offers, demos, and other information about TaxVerge services.
User may opt out of promotional calls or emails, or of WhatsApp account messages, by writing to [email protected] or by following any unsubscribe instructions in an email. TaxVerge will honour such requests. Messages that are required to operate or secure the account (such as one-time passwords) may still be sent where permitted by law. WhatsApp is operated by Meta; User’s use of WhatsApp is also subject to Meta’s terms.
By registering or using the Services, User accepts and agrees to these Terms, the Privacy Policy and the Refund and Cancellation Policy. Continued use after an update constitutes acceptance of the revised Terms. If User does not agree, User must stop using the Services and close the account.
User represents and warrants that: (a) User is at least eighteen (18) years old; (b) User has full power, authority and legal right to enter into these Terms; (c) User is authorized by any Client to input, transmit and file Client data; and (d) User is eligible under applicable law to use these Services. Use is limited to residents and taxpayers of India unless TaxVerge expressly permits otherwise.
User shall provide accurate, current and complete information and promptly update it. User is solely responsible for safeguarding account credentials, portal passwords, OTPs and digital signature certificates, and for all activity that occurs under the account. User must notify TaxVerge immediately of any unauthorized access or security breach.
The Services are software tools that help User prepare, compute and organise tax and compliance data. TaxVerge is not a tax practitioner, chartered accountant, legal advisor or authorised representative of User or any Client, and nothing in the Services is professional, tax, legal or financial advice. All computations, schedules, reports and suggestions are generated from the data User enters and must be independently reviewed by User before use.
Some features use artificial intelligence or automated mapping (for example balance sheet mapping, CMA data, project reports and chat-based reports). Such output is a draft that may be incomplete or inaccurate, and User is solely responsible for reviewing and correcting it before relying on or submitting it. Desktop automation that interacts with Government Interfaces depends on how those portals behave at the time and may stop working or produce incomplete results when a portal changes; TaxVerge does not guarantee that any automated step will succeed.
User is solely responsible for collecting any required consents from Clients, and for the accuracy, completeness and legality of all data entered into the Services. TaxVerge does not audit or verify user data for correctness; User must review all outputs and filings before submission to any authority.
Subject to these Terms and payment of applicable fees, TaxVerge grants User a limited, non-exclusive, non-transferable, revocable license to access and use the Services, within the modules, validity period and number of users or devices included in User's Plan, for lawful tax preparation and related activities for Clients. All intellectual property rights in the Services remain with TaxVerge or its licensors.
User shall not: (a) use the Services for unlawful or fraudulent activities; (b) reverse-engineer, decompile, copy, reproduce, modify or create derivative works of the Services; (c) resell, sublicense or redistribute the Services without TaxVerge's written consent; (d) use automated means to access or harvest data; (e) share login credentials across multiple, unrelated Users or use the Services on more devices than the Plan allows; or (f) circumvent usage, licensing or security controls. Violations may result in suspension, termination without refund and legal action.
Every submission to a Government Interface is initiated, reviewed and approved by User. User logs in with User's or the Client's own credentials, OTPs, digital signature or e-verification, and the Services only carry out the steps User instructs. TaxVerge does not decide what is filed and does not act as agent or authorised representative of User or any Client. User remains solely responsible for verifying all data, for e-verification, and for compliance with filing requirements and deadlines.
TaxVerge is not liable for any tax, interest, late fee, penalty (including under sections 234A, 234B, 234C and 234F of the Income-tax Act, 1961 or corresponding GST and TDS provisions), demand, notice, assessment, refund delay or other consequence arising from any return, statement, challan or filing prepared or submitted using the Services, or from any missed deadline, whatever the cause.
The Services depend on third-party systems that TaxVerge does not control, including Government Interfaces, payment gateways, banks, WhatsApp/Meta, email and SMS providers, AI providers and internet service providers. TaxVerge is not responsible for their availability, downtime, errors, schema or utility changes, or for any loss caused by them.
Fees, Plan validity (for example an assessment year or twelve months) and the number of users or devices included are as shown on the TaxVerge pricing page or invoice at the time of purchase. Fees are exclusive of GST and other applicable taxes, which are charged additionally. A Plan expires at the end of its validity period and is not renewed unless User purchases a renewal. TaxVerge may change prices for future purchases and renewals; a change does not affect a Plan already paid for. Refunds and cancellations are governed solely by the Refund and Cancellation Policy. Raising a chargeback for a valid charge is a breach of these Terms and TaxVerge may suspend the account while it is disputed.
TaxVerge will process personal data in accordance with its Privacy Policy and applicable law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. TaxVerge may share data with government authorities as required by law. TaxVerge follows reasonable security practices and procedures to protect data, but no system is completely secure and TaxVerge does not guarantee that data will never be accessed without authorisation. User remains responsible for obtaining and maintaining any consents required to lawfully provide Client data to TaxVerge.
User should maintain independent backups of all data. TaxVerge is not liable for any loss of data. TaxVerge will retain and may delete data subject to retention policies, legal obligations and account termination.
TaxVerge may update, modify or discontinue features of the Services. TaxVerge may, but is not obliged to, give advance notice of scheduled maintenance. Updates, including emergency fixes, may be deployed without prior notice.
TaxVerge will provide support on business working hours via phone and email. TaxVerge will endeavour, on a best-effort basis, to address critical issues and to implement legal or departmental changes within a reasonable time, depending on scope, complexity and when the authority publishes the change. No response or resolution time is guaranteed unless set out in a separate signed SLA.
Except as expressly provided in a separate written agreement, the Services are provided "as is" and "as available." To the maximum extent permitted by law, TaxVerge disclaims all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, uninterrupted service and non-infringement.
To the maximum extent permitted by law, TaxVerge's aggregate liability to User for any claim arising out of or related to these Terms or the Services shall not exceed the lower of (a) the total fees paid by User to TaxVerge in the twelve (12) months preceding the claim and (b) INR 10,000; if no fees were paid, it shall not exceed INR 1,000. TaxVerge shall not be liable for indirect, incidental, consequential, punitive or special damages, including lost profits, loss of clients, loss of data, business interruption, or any tax, interest, penalty or fee described above. Nothing in these Terms excludes or limits liability that cannot be lawfully excluded.
User shall indemnify, defend and hold harmless TaxVerge and its officers, directors, employees and agents from any claim, liability, loss, damage, fine, penalty or expense (including legal fees), whether brought by a Client, a government authority or any other third party, arising from User's breach of these Terms, User's misuse of the Services or of Client data, negligence, willful misconduct, or incorrect or unlawful data or filings.
TaxVerge is not liable for any delay or failure caused by events beyond its reasonable control, including outages or changes of Government Interfaces, extension or change of statutory deadlines, failure of internet, power, hosting or telecom services, cyber attacks, natural disasters, epidemics, strikes, or government action.
TaxVerge may suspend or terminate User access immediately for breach of these Terms, suspected fraud, unlawful activity, security concerns, or as required by law. On termination for these reasons no fees are refunded. User may export User's data before the account is closed; TaxVerge will make data available for export for thirty (30) days after termination or Plan expiry, after which it may archive or delete the data in accordance with its retention policy and law. Clauses that by their nature should survive termination (including Fees, Taxes and Penalties, Warranty Disclaimer, Limitation of Liability, Indemnification, Intellectual Property, Confidentiality and Governing Law) survive termination.
All right, title and interest in the Services, documentation, software, trademarks, logos and related materials are owned by TaxVerge or its licensors. User retains ownership of data submitted to the Services, subject to TaxVerge's right to process and transmit such data for the purpose of providing the Services.
Each party will protect confidential information of the other using reasonable care and will not disclose it except to employees, advisors or contractors who need to know, and who are bound by confidentiality obligations. Confidential information does not include information that is public, independently developed, or rightfully received from a third party.
User shall comply with all applicable laws, rules and regulations. TaxVerge may disclose User data to government authorities, courts or law enforcement in response to valid legal process or when required by law.
TaxVerge may revise these Terms from time to time by posting the revised Terms on its website, and may also notify User by email or by a notice in the Services. Continued use after the revised Terms are posted constitutes acceptance. Legal notices to TaxVerge must be sent to [email protected].
User must notify TaxVerge in writing of any claim arising out of or related to these Terms or the Services within ninety (90) days after User first becomes aware of the facts giving rise to it, with reasonable details, so that TaxVerge has a fair chance to investigate and fix the issue. Any claim must in any case be brought within one (1) year after the cause of action arises, to the extent permitted by law.
These Terms are governed by the laws of India. Before starting any proceeding, User shall first raise the dispute with the Grievance Officer and the parties shall try to resolve it by negotiation for thirty (30) days. Any dispute not so resolved shall be finally settled by arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. TaxVerge shall propose a panel of three (3) arbitrators and User shall choose one within fifteen (15) days, failing which the arbitrator shall be appointed in accordance with that Act. The seat and venue of arbitration shall be Moga, Punjab, the language shall be English, and proceedings may be conducted online or on documents only. The arbitration shall be confidential. The arbitrator shall award costs, including reasonable legal fees, against the party that does not succeed.
Disputes shall be brought only in User's individual capacity and not as a plaintiff or member in any class, representative or group proceeding, to the extent permitted by law. Subject to the arbitration clause, the courts at Moga, Punjab, India shall have exclusive jurisdiction. Nothing in this clause prevents TaxVerge from recovering unpaid fees, or seeking urgent interim or injunctive relief to protect its intellectual property, confidential information or the security of the Services, in any competent court.
User may not assign, transfer or sublicense these Terms, the Plan or any rights under them, including to another person, firm or device, without TaxVerge's prior written consent; any attempt to do so is void. TaxVerge may assign, transfer or subcontract these Terms or any rights and obligations under them, in whole or in part, without User's consent, including to an affiliate or to a successor in a merger, acquisition, restructuring or sale of its business or assets.
If any provision is held invalid or unenforceable, the remaining provisions remain in full force. Failure to enforce a right does not constitute waiver of that right.
These Terms, together with any order form, fee schedule, Privacy Policy, Refund and Cancellation Policy and any signed agreement between the parties, constitute the entire agreement and supersede prior understandings relating to the subject matter.
In accordance with the Information Technology Act, 2000, the rules made under it and the Consumer Protection (E-Commerce) Rules, 2020, complaints and grievances may be sent to the Grievance Officer:
The Grievance Officer will acknowledge a complaint within forty-eight (48) hours and aim to resolve it within one (1) month of receipt.
For support, notices or legal inquiries: [email protected].
TaxVerge.in offers comprehensive Income Tax Software, Detailed Project Report Software, and Net Worth Certificate Software. Fast, easy to use, cloud-based solution for CA, CMA, CS, Tax Consultant, Tax Practitioner.
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